Immanuel

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Quality Policy

Quality Enhancement Continuous Improvement and Development Meeting customer needs Ensuring compliance with Product Regulations and Safety Standards

Meeting customer needs

All employees must value customers’ opinions and requirements, incorporating quality assurance into their production and service tasks to achieve customer satisfaction.

Continuous Improvement and Development

Continuously optimize production processes, technology, and management to improve product quality and service standards.

Quality Enhancement

The meaning of the quality policy must be fully understood; and the company should discuss the appropriateness of the quality policy at the management review meeting. We are determined to implement and continuously improve the ISO 9001:2015 quality management system, and we are determined to maintain and fulfill the quality policy, meet various requirements, and continuously improve the quality management system.

Ensuring compliance with Product Regulations and Safety Standards

Actively abide by product regulations: comply with local regulations regulated by other countries such as RoHS, REACH, California 65, the US Food and Drug Administration (FDA), and target all types of substances, legislative regulations and controls, and regular product testing to ensure that products comply with the legal standards of international regulations.

Environmental Security Policy

Encourage Full Participation Actively comply with Laws and Regulations Implementing Pollution Prevention Continuous Improvement
In accordance with the operation of ISO14001 and ISO45001 management systems, the company regulates the products, activities, and related services across the entire factory to meet the requirements.
The company's establishment also cooperates with the environmental safety management system to maintain its operation and develop a management plan for environmental safety and health to meet the requirements of the environmental safety and health policy. The company also promises:

Full Participation

All members actively participate in environmental safety and health activities, instill employee awareness and education training, establish internal consensus, maintain good communication channels, prevent injury and occupational diseases, and continuously improve environmental and safety management and performance, enabling stakeholders to work together to improve the environment and safety.

Compliance with Laws and Regulations

Complying with environmental protection, occupational safety and health, fire protection and other relevant regulations and instructions from superiors and conduct regular inspections to ensure that the environment and safety and hygiene of the plant area and surrounding areas meet the legal standards.

Pollution Prevention

Starting from environmental considerations, hazard identification, risk assessment, and process improvement, we implement automatic inspections to enhance work efficiency, reduce potential environmental pollution, safety and health hazards, and prevent injuries and health issues in all products, activities, and services.

Continuous improvement

The use of PDCA cycle,
continuous implementation of audit activities and management review,
in line with environmental and safety and health policies,
objectives and management programs, improve environmental and safety and self-management capabilities.
And consult with employees and their representatives to encourage them
to actively participate in all activities of the environmental
and safety management system, and improve.

Energy policy

High Efficiency Environmentally Friendly Production Technologies Implementation of the goal of energy conservation and the fulfillment of global citizenship responsibilities

IMMANUEL INDUSTRIAL CO., LTD. is a globally recognized manufacturer of plastic products for well-known brands. We have committed to providing high-quality products and services with high efficiency and Environmentally friendly production technologies. Immanuel Industrial cherishes and values the use of various energy resources, and is gradually committed to implementing energy-saving measures. and waste reduction projects, with the aim of laying a solid foundation for continuous improvement in the future. In order to realize the concept of sustainable operation of the company, all colleagues will gradually implement the goal of energy conservation with practical actions, and fulfill the responsibility of global citizenship.

In order to implement the aforementioned commitments, Immanuel will gradually implement the following policies:

Gradually improve energy efficiency and continuously improve energy performance.

Gradually comply with energy-related regulations and prioritize the procurement of energy-saving equipment

Review energy management indicators step by step to ensure the implementation of energy conservation activities.

Gradually create the energy value of enterprises and establish an energy-saving and carbon-reduction culture.

Policy of Corporate Social Responsibility and Morality

Agreements on meeting Sedex’s requirements of corporate social responsibility and the protection of worker’s rights and interests.
SEDEX
The senior managers of Immanuel Industries is in consensus that compliance with Sedex social responsibility requirements and the protection of labor rights are fundamental conditions for being a responsible company. These are also the expectations of stakeholders such as consumers, customers, the public, and government entities. The company will conduct its business with integrity and ethics, which is our consistent policy. We take a strong stance against bribery and corruption, and wherever we operate, we strive to uphold professionalism, fairness, and integrity in all our transactions.
Our company is committed to complying with national labor laws and regulations, as well as the Sedex social responsibility requirements, and continuously improving working conditions and employee welfare.

We would like to declare:
  1. No coercion: strict prohibition of intimidation and threats (including debts settling), no use of contract to restrain workers.
  2. The use of child labor or employees under the age of 18 is strictly prohibited.
  3. Non-discrimination: The company and suppliers shall promise employees to be free from verbal abuse, workplace bullying, and discrimination based on gender, transgender status, disability, or any other form of unlawful discrimination or harassment.
  4. Humane Treatment: Employees should be treated with dignity, and any harsh or inhumane treatment is to be avoided.
  5. Wages and Benefits: Wages paid to workers must comply with all relevant wage laws and regulations.
  6. Working hours: Not exceeding the working hours following the local government’s regulations.
  7. Social freedom: Following the local laws and regulations, the company must respect the labors organizations and consult the trade unions they choose, assure collective negotiations and workers’ rights to join peace committees.
  8. No human trafficking: The company strictly prohibits any activities related to human trafficking.
  9. Employee Grievances and Confidentiality: The company should protect employees who file grievances and ensure the confidentiality and anonymity of their identities.
  10. Integrity in Business Operations: All business interactions should adhere to the highest standards of integrity.
  11. Information Disclosure: Relevant information regarding labor participation, health and safety, environmental activities, business operations, organizational structure, financial status, and performance should be disclosed in accordance with applicable laws and industry practices.
  12. No Improper Benefits: The company shall not promise, offer, approve, give, or accept bribes or any other forms of improper benefits.
  13. Fair Trade, Advertising, and Competition: The company is committed to conducting fair business practices, advertising, and competition.
  14. Intellectual property rights protection: must protect knowhow secrets and customers’ information.
  15. Responsible Mineral Sourcing: The company shall conduct strict audits of the sourcing and supply chain of minerals.
  16. Privacy: Suppliers shall keep the personal information of all individuals involved in business transactions confidential.
  17. Anti-Money Laundering and Financial Stability: Suppliers must maintain financial order, strictly comply with anti-money laundering and counter-terrorism financing laws, and promote financial transparency. Qualified suppliers must effectively implement these practices.

Anti-terror Policy (For Foreign Clients)

We understand that the company must strictly follow all the customs regulations (C-TPAT) in their production, storage, transportation processes (anti-terror policy in international customs transactions).

IMMANUEL’s senior management has reached a consensus to ensure that the company adheres to the U.S. Customs C-TPAT (Customs Trade Partnership Against Terrorism) security guidelines throughout the production, storage, and transportation of products. The company is committed to preventing any deliberate or threatened use of violence against people or non-military targets to achieve political objectives, ensuring the safety of company property and employees, and reassuring our customers that we maintain a secure environment.

The company assures:
  1. Container Management: Containers must be stored in secure areas to prevent unauthorized and illegal handling.
  2. Material Management: Areas around the storage and stacking of goods should be fenced to prevent individuals from hiding or climbing in without detection.
  3. Personnel management: must take back all documents from resigned employees and set up restricted rights to access the system.
  4. Document Management: The factory should establish procedures for document storage, including the security of data within computer systems, ensuring that all business and shipment records are clear, complete, and accurate.
  5. Information Technology Security: The factory should implement standardized regulations for computer security systems, installing relevant monitoring programs to systematically identify any misuse of information technology, including unauthorized access to the company's IT network.
  6. Security Training and Anti-Terrorism Awareness: Gradually train employees on anti-terrorism awareness, including preventing unauthorized access and recognizing terrorism-related threats.
  7. Security system: Gradually set up plans to develop the company’s security system and activities to improve its security.
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